Our support and maintenance services

The implementation of a logistics system is not limited to the integration of equipment.

The “4i” team is available when it comes to answering commercial or technical questions in a quick manner.

Since 2011, we have set up a technical department that offers maintenance contracts for the maintenance and repair of the ZEBRA, Toshiba and Intermec label printers. We also offer extensions to service contracts offered by terminal manufacturers. These additional services cover the dispatch of equipment to repair centers, the receipt of equipment upon return after repair, reconfiguration, testing and delivery of equipment.
“4i” offers professional equipment for sale. Machines that require following a strict protocol when developing an application. Our multidisciplinary staff will be able to guide you when setting up a terminal with a barcode and linking an application to your business management system (ERP).
After analytical work, we equip industrial buildings and warehouses with industrial Wi-Fi terminals in order to improve the connectivity of devices and the IT network of companies as a whole.
In addition to the installation and setup of the devices, 4i offers you maintenance :
  • Zebra, Toshiba, Sato and Honeywell Label Printers
    • Complete cleaning of printers
    • Proper operation check
    • Machine test
    • Detailed report at the end of maintenance (machine, problem, test, serial number, location, etc.)
  • Zebra, Honeywell and Datalogic terminals
    • Client image installation
    • Checking for updates and update verification
    • Verification of security patches
For compliant labelling, you need quality equipment. Prepare your orders, ensure the traceability of your products by printing barcode labels. We offer you the right solution for your needs and your usual process in order to improve your productivity. In a trusted partnership with Turbel SA, we can offer you the coating of special adhesives on different supports, as well as the cutting and production of labels. You can also opt for wax- or resin-based transfer tapes. Let’s discuss your project and find the most effective solution!
When a machine is defective, the “4i” team handles the RMA (Return Merchandise Authorization). It facilitates the process of returning a product to the manufacturer by means of a label to be printed and affixed to your return package. It contains an identification number as a unique reference to register the relevant equipment.

At 4i, you will not only find equipment but a service in its own right. Our team of experts provides you with the necessary logistics equipment with strategic advice and the required knowledge. You can also call us for follow-up, advice, repair and reconfiguration if necessary.